Company Description:
Sutherland is the preferred digital transformation partner for iconic brands worldwide. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve.
Job Description:
We are seeking a detail-oriented and analytical Reporting Analyst to join our team in Bogota. As a Reporting Analyst, you will play a crucial role in transforming complex data into actionable insights that drive business decisions. This position offers an exciting opportunity to work with cutting-edge tools and technologies in a dynamic, fast-paced environment.
- Develop and maintain comprehensive reports and dashboards to support various business units
- Analyze large datasets to identify trends, patterns, and anomalies
- Collaborate with stakeholders to understand their reporting needs and deliver tailored solutions
- Create daily, weekly, and monthly reports for the leadership team
- Optimize existing reporting processes to increase efficiency and accuracy
- Identify opportunities for process improvements and implement data-driven solutions
- Ensure data integrity and accuracy in all reports and analyses
- Stay up-to-date with industry trends and emerging technologies in data analytics
- Provide ad-hoc analysis and support for special projects as needed
Qualifications:
- Bachelor's or Master's degree in Business, Statistics, Computer Science, or related field (preferred but not required)
- Proficiency in MS Office applications, with advanced skills in Excel (formulas, functions, and controls)
- Experience with MS Excel reporting, MS Access, PowerPoint, Pivot tables, slicers, and PowerPivot
- Experience with business intelligence tools such as live vox, Genesys and capable of migrating excel reports from the Live vox platform to Genesys.
- Strong analytical skills with a problem-solving aptitude
- Excellent data visualization skills and ability to present complex information clearly
- Knowledge of statistical analysis and data warehousing concepts
- Ability to work independently and manage multiple projects simultaneously
- Strong attention to detail and commitment to data accuracy
- Excellent communication skills, both written and verbal
- Ability to learn new concepts and tools quickly
- Experience in creating reports for leadership teams
- Demonstrated ability to meet deadlines and work efficiently under pressure
Additional Information:
All your information will be kept confidential according to EEO guidelines.
