Company Description:
Sutherland is seeking a reliable and attentive person to join us as a Facilities & Property Management Associate. We are a group of supportive and hardworking individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Job Description:
Facilities Operations & Maintenance
- Manage day-to-day facilities operations including leasehold improvements, equipment upkeep, and site maintenance
- Ensure functionality and readiness of all office equipment and physical workspace
- Conduct regular facility inspections and implement preventive and corrective maintenance programs
- Supervise contractors for general repairs, pest control, and scheduled maintenance activities
- Oversee workspace readiness including seat assignments, relocations, and partition installations in coordination with Capacity Planning
- Monitor utilities consumption (electricity and water) and maintain accurate tracking reports
- Ensure Asset Maintenance Contracts (AMC) are updated and all equipment (UPS, AC units, gensets) are regularly serviced
- Maintain organized documentation of service reports, contracts, and compliance records
- Support implementation of health and safety standards across the site
Ticketing & Service Management
- Manage and resolve facility-related requests via ticketing systems within agreed SLAs
- Monitor ticket queues to avoid backlog and aging issues
- Provide timely updates and coordinate approvals with stakeholders
Project & Site Management
- Support project teams in site build-outs, renovations, and rehabilitation activities
- Coordinate project schedules and maintenance work with internal departments to minimize disruption
- Participate in weekly seat planning and operational meetings
Stakeholder & Vendor Management
- Respond to internal requests for office setup (meetings, training, onboarding sessions)
- Collaborate with Capacity Planning for workspace and equipment requirements
- Coordinate with building administration on facility concerns and maintenance issues
- Liaise with vendors, lessors, and government agencies (e.g., PEZA, local authorities) to ensure compliance
Training & Development
- Participate in continuous learning and development programs to enhance technical and operational competencies
Qualifications:
- Bachelor’s Degree in Mechanical or Electrical Engineering
- Required : Licensed Mechanical or Electrical Engineer
- Willingness to work extended hours or flexible schedules, as needed
- Must be willing to report on-site at Sutherland Pili CamSur, IT Park, Provincial Capitol Complex, Cadlan, Pili, Camarines Sur, 4418
- Knowledgeable in civil and structural building construction, including interior and exterior works
- Proficient in designing and computing Electrical and Mechanical plans
- Hands-on knowledge in the operation and maintenance of generator sets, UPS systems, and other critical facility equipment
- Capable of evaluating vendor preventive maintenance reports and recommending appropriate action plans
- Basic project management skills with experience supporting site build-outs, renovations, and maintenance projects
- Familiarity with facilities operations, including utilities monitoring, equipment maintenance, and workplace management
- Strong analytical skills with the ability to interpret data, identify trends, and recommend improvements
- Excellent attention to detail with strong organizational and documentation skills
- Effective verbal and written communication skills; able to communicate in a clear, professional, and constructive manner
- Demonstrates professionalism, confidentiality, and high ethical standards at all times
- Strong customer service orientation with the ability to build relationships with internal and external stakeholders
- Proactive team player with the ability to develop trust and collaborate effectively across teams
- Highly adaptable and able to quickly adjust to changing priorities and work environments
- Strong work ethic, integrity, flexibility, and leadership or coaching capabilities
Additional Information:
All your information will be kept confidential according to EEO guidelines.
