Company Description:
About Sutherland
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland
Unlocking digital performance. Delivering measurable results.
Job Description:
Role Overview
Seeking detail-oriented specialists to support data annotation for a global technology platform. The role involves reviewing, labeling, and classifying datasets to support AI/ML models, abuse detection, and operational intelligence initiatives.
Key Responsibilities
- Review, classify, and annotate data as per defined policies and quality standards
- Support spam, phishing, and mail abuse detection initiatives
- Work across multiple tools, dashboards, and workflows simultaneously
- Identify anomalies, edge cases, and escalate trends where required
- Maintain accuracy, productivity, and SLA targets in a 24x7 environment
Qualifications:
- 1+ year experience in Data Annotation/Data Labeling/Trust & Safety operations
- Experience working in a 24x7, multi-vendor environment is essential
- Strong eye for detail and ability to comprehend detailed instructions
- Comfortable working across multiple tools and systems
- Strong analytical thinking and pattern recognition skills
- Flexibility to work rotational shifts as required
- Must have PDP score of Exceeds Expectations or Outstanding Tenure of at least 18 months
- No Active DA Interested candidates
- Must be willing to work onsite in Taguig
Additional Information:
All your information will be kept confidential according to EEO guidelines.
