Company Description:
Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 37 years, we have been entrusted with caring for our clients’ customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive and frictionless. As an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. Our design capabilities marry human insight, design-thinking, and process engineering. To make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational AI techniques with a range of AI-ML enhanced products and cloud-based platforms.
We believe that the best relationships come from trust and value. We call it One Sutherland.
Job Description:
- The associate will handle queries relating to products and services over live chat and emails.
- The associate will be responsible for timely and accurate support to customers with a strong focus on high standards for the role.
- Demonstrates end-to-end ownership of every interaction coupled with proactive problem-solving and provides exceptional support to our customers.
- Both freshers and experienced can apply.
- Excellent verbal and written communication is mandate.
Qualifications:
High School Diploma or Equivalent and above (Graduation is not mandatory)
Additional Information:
- Work location - Perungalathur, Chennai
- Timings: 8 Hours plus 1 Hour break, 5 or 6 days per week
- Perks: Cab facilities available (within 25 Kms of office location)
Disclaimer
Sutherland never asks for payments or favours for job opportunities.
If you receive any suspicious request, please report it to: TAHelpdesk@Sutherlandglobal.com
