Company Description:
Sutherland Mortgage Services Inc. is a premier nationwide provider of end to end mortgage solutions including originations, underwriting, processing, closing, post-closing and loan servicing support for over 30 years. We offer an unmatched ability to deliver the highest value and greatest returns to our customers. We are a collaborative, considerate and friendly team that prioritizes having a diverse, inclusive, and respectful workplace.
Job Description:
We are now hiring a Mortgage Closers who have experience in Retail or Correspondent Front Line Mortgage Closing. The closer will be responsible for preparing all closing documents consistent with internal, client and investor policies. Prior experience with FNMA/FHLMC guidelines required. Portfolio/Private Investor experience a plus.
What you will be doing?
- Reviewing the complete file and ensuring the various documents in the file are in sync with the all the others and the loan application on the system.
- Understanding the investor closing requirements before documents are drawn.
- Enter required escrow details in the platform
- Complete closing document per investor/client closing requirements and queue for attorney review if necessary
- Co-ordinate with the respective third parties and the prospective borrower to schedule the loan settlement.
- Deliver loan documents via prescribed method
- Post settlement, co-ordinate with all in order to ensure that the loan proceeds are transferred to the respective parties, including the fees payable to the client.
- Provides effective communication and quality feedback to staff and clients.
- Prepares and presents both written and verbal communication to clients and colleagues alike
What's in it for you?
- Competitive Compensation
- Full-time, permanent work-at-home job
- Competitive paid health benefits
- Promote-from-within advancement opportunities
- Employee recognition programs.
Qualifications:
Minimum Qualifications Required:
- High School Diploma or GED
- 5+ years Mortgage Closing experience
Also important to have:
- Strong customer service skills and superior communication skills (verbal and written)
- Strong attention to detail
- Strong analytical skills and decision making ability.
- Proven interpersonal skills, ability to interact with other departments and vendors in a professional manner
- Knowledge of and proficient in conventional agency products and guidelines required
- Knowledge of mortgage industry products and processes required
- Ability to manage multiple priorities and meet deadlines in a fast paced, high volume work environment.
- Proven follow up and organizational skills
- Candidates should be open to flexible scheduling options and the ability to adapt/change as needed.
- Working knowledge of Microsoft applications (Excel, Word, Outlook)
- Proven initiative
- University degree preferably or work experience equivalent
- Experience in working with people on different levels
- Computer literate
Additional Information:
All your information will be kept confidential according to EEO guidelines.
EEOC and Veteran Documentation
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.
