Company Description:
About Sutherland:
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland
Unlocking digital performance. Delivering measurable results
Job Description:
Sutherland is seeking an organized and goal-oriented person to join us as a GTI Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
•Delivery of world-class customer support and service in the maintenance and repair of desktops, laptops, and mobile devices.
•Support the troubleshooting and maintenance of core infrastructure
•Assist in the ramp activity of new and existing business, and champions the relationships between the IT department and our Service Delivery programs.
•Maintain, analyze, troubleshoot, and repair desktop and laptop computer systems.
Qualifications:
•Shift flexibility (availability for Saturdays and Sundays).
•English B2 or above is a must.
•No less than 1 year of practical experience supporting corporate technology infrastructure, with working knowledge of concepts such as DNS, DHCP, GPO and various network troubleshooting tools.
•Additional certifications or experience in SCCM, VMWare, Active Directory, Exchange, Network +, various imaging platforms, desktop/image engineering, project management, ITIL Foundation, scripting/batch files and PowerShell (Desirable).
•Computer science or related degree(s) Engineering (7th semester or higher).
•Americas Site, Bogota.
Additional Information:
All your information will be kept confidential according to EEO guidelines.
