Company Description:
At Sutherland, we are a leading global business and digital transformation partner with expertise in Artificial Intelligence, Automation, Cloud engineering, and Advanced analytics. Our services span various industries including Healthcare, Insurance, Banking & Financial Services, Communications, Media & Entertainment, Technology, Travel & Hospitality, Logistics, Retail, Energy & Utilities. We are committed to driving digital transformation and providing unique value propositions through market-leading technology and business process excellence, with over 200 unique inventions under several patents across critical technologies.
Job Description:
This is a full-time on-site role for a Customer Service Representative French Account at Sutherland's location in Alexandria. The role involves day-to-day tasks related to ensuring customer satisfaction, managing customer accounts, providing excellent customer service, and effective communication
Qualifications:
- Backoffice and voice account
- Proficiency in French B2-C1
- Grads only
- English level A2- B1
- PC skills needed
- Previous experience in a similar role is a must
Additional Information:
- Competitive Salary + Achievable KPIS/Allowances/Incentives
- Social and medical insurance is provided
- Work from home after training
- Fixed morning shifts and fixed weekends (Saturdays and Sundays)
- Healthiest work environment (Great place to work certified)
