Company Description:
Sutherland is looking for a self-motivated, team-oriented and career-oriented person to join us as a Lead - Human Resource Outsourcing. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Job Description:
Job # 1 - Lead – HRSS (Compensation & Benefits Specialist)
Job # 2 - Lead – HRSS (HR Admin Lead)
Job # 3 - Lead – HRSS (MIS & HR Analytics Lead)
Job # 4 - Lead – HRSS (Payroll Lead)
Job # 5 - Lead – HRSS (Talent & Recruiting Lead)
Job Description # 1 - Lead – HRSS (Compensation & Benefits Specialist)
We are looking for a high-potential Compensation & Benefits Lead to strategically design, manage, and optimize the total rewards portfolio. This role is pivotal in ensuring highly competitive pay structures, rigorous statutory compliance, and strategic alignment of reward programs with talent acquisition and retention goals. The lead will drive market analysis and system configuration for global compensation processes.
This role requires working in night shifts with rotational weekly offs and is based out of our Chennai office (work from office).
Key Responsibilities & Tool Command:
- Total Rewards Strategy: Conduct comprehensive global compensation benchmarking and internal equity reviews, utilizing specialized market data platforms such as Mercer to inform pay band structures and salary increase budgets.
- System Configuration & Administration: Administer compensation structures, benefits enrollment, and incentive plans directly within the core HRIS/C&B platforms, including mandatory experience with ADP and HiBob for benefits and total rewards statements.
- Advanced Data Modeling: Design and model compensation structures and incentive plans (variable pay, bonuses) to ensure market competitiveness and cost-effectiveness.
- Compliance & Audit: Ensure absolute compliance with all local compensation regulations and statutory benefits requirements, providing necessary documentation for internal and external audits.
- C&B Analytics: Prepare deep-dive compensation analytics and executive reports to support leadership decision-making on pay equity, budget allocation, and reward strategy effectiveness.
Qualifications:
- 5–7 years of progressive experience in Global Compensation & Benefits or Total Rewards, with direct responsibility for system administration and market data analysis.
- Mandatory experience leveraging professional C&B tools, specifically Mercer data and system administration within a major HRIS like HiBob or ADP.
- Master’s degree in HR, Business Administration, or Finance preferred.
Competencies:
- Strong Analytical Acumen: Advanced ability to perform statistical analysis, compensation modeling, and interpret complex market data (e.g., Mercer data) to drive strategic decisions.
- Compliance with Strategic Design: Expertise in balancing mandatory statutory compliance with the strategic goal of designing competitive, performance-driven reward systems.
- Excellent Stakeholder Management: Ability to communicate complex C&B programs clearly and confidently to employees, management, and executive stakeholders.
- Attention to Detail & Accuracy: Meticulous precision in managing highly sensitive and high-stakes compensation and benefits data within the HRIS.
- Financial Modeling: Proficiency in budget forecasting and modeling the financial impact of various compensation and benefit scenarios.
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Job Description # 2 - Lead – HRSS (HR Admin Lead)
This role drives the operational excellence and compliance of all HR administrative processes across the employee lifecycle (hire-to-retire). The Lead will establish rigorous process governance, mentor the HR Admin team, and champion the utilization of specialized HR technology to deliver a superior, highly compliant employee experience.
This role requires working in night shifts with rotational weekly offs and is based out of our Chennai office (work from office).
Key Responsibilities:
- Lifecycle Management & Governance: Design, implement, and govern robust processes for all HR lifecycle events (onboarding, transfers, exits, etc.), ensuring data accuracy and audit trail readiness.
- HRIS Knowledge: Ensure flawless execution of administrative tasks and meticulous data integrity within the primary HRIS platform, HiBob.
- Compliance & Administration Tool Oversight: Directly manage and mentor the team's use of specialized administrative and compliance tools, including Navex (ethics/compliance), Oracle (ERP integrations), and document management/workflow automation systems like Esker and SURICATO.
- Process Automation: Identify opportunities for and drive the implementation of process automation within the HR Admin domain to eliminate manual touchpoints and enhance transaction speed.
- Complex Case Resolution: Serve as the senior escalation point for highly complex or sensitive HR Admin cases, ensuring compliance and swift resolution.
Qualifications:
- 5–7 years of progressive HR administration or HR operations experience, with a focus on compliance and process improvement.
- Advanced expertise in HRIS platforms is mandatory, with specific experience in HiBob and familiarity with corporate governance/workflow tools (Navex, Esker).
- Degree in HR, Commerce, or Business Administration.
Competencies:
- Strong Leadership & Mentoring: Ability to effectively lead, coach, and develop a high-volume HR Admin team to achieve service excellence.
- Deep Knowledge of Global HR Compliance: Expert understanding of labor laws, statutory documentation requirements, and administrative compliance processes.
- Service Delivery Orientation: Exceptional focus on process efficiency, response times, and delivering a superior employee experience.
- Meticulous Attention to Detail: Proven capability to maintain high levels of data accuracy and confidentiality in employee record management.
- Workflow & Automation Acumen: Ability to analyze current processes and identify opportunities for optimization using workflow tools and automation.
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Job Description # 3 - Lead – HRSS (MIS & HR Analytics Lead)
This strategic role is responsible for transforming raw HR data into predictive and prescriptive business intelligence, driving data-driven decision-making across the entire organization. The Analytics Lead will serve as the subject matter expert in HR data governance, data integrity, advanced modeling, and the creation of high-impact executive dashboards.
This role requires working in night shifts with rotational weekly offs and is based out of our Chennai office (work from office).
Key Responsibilities & Tool Command:
- Advanced Analytics & Modeling: Conduct deep-dive, root-cause analysis on critical workforce trends (e.g., attrition prediction, cost-per-hire optimization, diversity metrics) and provide actionable, strategic insights to executive leadership.
- Executive Dashboard Creation: Design, develop, and maintain high-quality, dynamic Executive MIS dashboards and reports using industry-leading visualization tools, including Power BI and Tableau.
- Data Sourcing & Integrity: Extract, validate, and cleanse large, complex HR datasets from multiple source systems, including Hibob Analytics, PeopleStrong, CHRONOS (ASYS), and other designated "All" data sources.
- Data Governance: Establish and enforce rigorous data governance standards, ensuring consistency, accuracy, and compliance with data privacy regulations (e.g., GDPR) across all HR reporting platforms.
- Strategic Reporting: Deliver time-sensitive, high-stakes quarterly and annual reports on key strategic metrics such as workforce productivity, organizational health, and the ROI of HR programs.
Qualifications:
- 5–8 years of progressive experience in HR Analytics, Business Intelligence, or HRIS.
- Mandatory advanced proficiency in HRIS Analytics tool and mastery of data visualization and reporting using Power BI and/or Tableau.
- Master’s degree preferred; Certifications in People Analytics or Data Science are a significant advantage.
Competencies:
- Strong Analytical Storytelling: Exceptional ability to translate complex data findings and statistical models into clear, concise, and compelling narratives that drive business action.
- Expertise in Data Governance & Integrity: Deep knowledge of best practices for ensuring data quality, consistency, and compliance across multiple HR systems.
- Consultative Approach: Ability to influence and collaborate across HR COEs and business leadership to define analytical requirements and embed data into decision-making.
- Visualization Mastery: Expert application of Power BI and Tableau to design user-friendly, insightful, and automated executive dashboards.
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Job Description # 4 - Lead – HRSS (Payroll Lead)
We are looking for a highly specialized Payroll Lead to oversee complex payroll operations, ensure meticulous statutory compliance, and manage the technical system configurations for a large-scale workforce. This role requires an expert balance of operational rigor, deep compliance knowledge, and leadership skills to drive process efficiency and team performance.
This role requires working in night shifts with rotational weekly offs and is based out of our Chennai office (work from office).
Key Responsibilities & Tool Command:
- Operational Oversight: Lead the daily and monthly payroll cycle operations, ensuring seamless and accurate execution for all employees across all relevant jurisdictions.
- System Configuration & Maintenance: Act as the technical/functional lead for core payroll software, overseeing system configuration, update testing, and managing complex integrations within PeopleStrong and CHRONOS (ASYS).
- High-Volume Tool Mastery: Directly utilize and reconcile data from high-volume, multi-regional payroll systems, including ADP, Dimep, and UKG, ensuring consistency with core HRIS data.
- Compliance & Audit Management: Ensure absolute compliance with all global statutory requirements and lead all internal and external payroll audits, implementing necessary risk controls and documentation.
- Process Excellence: Identify, document, and lead process simplification and control improvements within the payroll function to enhance speed and accuracy.
Qualifications:
- 5–8 years of extensive payroll management experience, with specific expertise in managing payroll systems and statutory compliance for India.
- Advanced operational and functional expertise in key payroll applications such as PeopleStrong and CHRONOS (ASYS).
- Master’s degree in HR, Commerce, or Finance preferred; advanced compliance certification is an asset.
Competencies:
- Proven Leadership in Payroll Operations: Ability to manage a high-volume team, assign work, manage workflow, and drive accountability for error-free delivery.
- Strong Compliance & Audit Readiness Knowledge: Expert-level knowledge of global statutory payroll and tax requirements, capable of navigating and responding to complex regulatory changes.
- Clear Communication & Stakeholder Management: Ability to communicate complex payroll issues (e.g., tax implications) clearly to employees and management and manage vendor relationships effectively.
- System Integration Acumen: Strong technical understanding of how payroll data flows between the HRIS and the final payroll engine.
- Risk Mitigation: Proactive approach to identifying, documenting, and eliminating potential payroll process risks.
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Job Description - Lead – HRSS (Talent & Recruiting Lead)
This role is responsible for driving the talent acquisition strategy, managing full-cycle recruitment, and ensuring the Applicant Tracking System (ATS) environment is optimized for efficiency, candidate experience, and compliance. The Lead will utilize advanced recruiting tools to build robust talent pipelines and provide data-driven insights to business leaders.
This role requires working in night shifts with rotational weekly offs and is based out of our Chennai office (work from office).
Key Responsibilities:
- ATS Governance & Management: Serve as the functional owner and expert for the Applicant Tracking System (ATS), overseeing configuration, user training, and optimization across platforms such as HiBob, Orangetree, and TeamTailer.
- Strategic Sourcing: Develop and execute advanced sourcing strategies, leveraging all available tools and platforms to build strong, diverse candidate pipelines.
- Candidate Experience & Onboarding: Oversee the candidate journey from application to offer acceptance, ensuring a best-in-class experience and a seamless handoff to HR Admin teams using Packoffice for document management and final HRIS entry (Hibob).
- Recruitment Analytics: Generate high-impact recruitment metrics and reports (e.g., time-to-hire, quality-of-hire, source-of-hire cost) to measure team performance and inform workforce planning decisions.
- Compliance: Ensure 100% compliance with all local hiring regulations, labor laws, and internal hiring policies.
Qualifications:
- 5–8 years of progressive Talent Acquisition or Recruiting Operations experience, with a track record of strategic impact.
- Mandatory expertise in governing and operating multiple Talent & Recruiting tools, specifically HiBob, Orangetree, TeamTailer, and Packoffice.
- Master’s degree in HR or Business Administration is highly preferred.
Competencies:
- Strategic Recruitment Leadership: Proven ability to design and execute innovative recruitment strategies that directly support business growth objectives.
- Strong Stakeholder Engagement & Communication: Exceptional ability to consult with hiring managers, manage expectations, and effectively represent the employer brand to external candidates.
- Balance of Speed, Quality, and Compliance: Expertise in optimizing the recruitment funnel for efficiency while ensuring high quality of hire and strict adherence to labor laws.
- ATS/System Optimization: Deep functional understanding of Applicant Tracking Systems and a focus on maximizing system capabilities for process automation.
- Data-Driven Decision Making: Ability to utilize recruitment analytics to identify bottlenecks and strategically allocate sourcing resources.
“Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to “TAHelpdesk@Sutherlandglobal.com”
Qualifications:
- Master’s degree in HR or Business Administration is highly preferred.
Additional Information:
All your information will be kept confidential according to EEO guidelines.
