Company Description:
Sutherland is seeking a strategic-thinking and dynamic person to join us as Technical Advisor . We are a group of driven and energetic individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Job Description:
- Document and validate customers’ requirements and map to NextGen functionality.
- Creating a system blueprint and dataflow diagram for each project
- Conduct consulting sessions (on the phone and in-person) to ensure technical readiness of the solution for production
- Attend internal project meetings and provide status on progress of activities and deliverables.
- Ensure infrastructure meets technical specifications and best practices
- Be a "go-to" resource for specific functional areas for both internal and external users
- SQL scripting to meet customer needs
- Document solutions and contribute to a solutions repository
- Document best practices and share with the Practice
- Contribute to internal knowledge share; review posted feedback on a continuous basis, and respond to questions
- Participate in Continuing Education sessions
- Complete new release training on a timely basis; be fully versed on new and/or enhanced functionality in each product release
Qualifications:
- Bachelor's Degree Or any combination of education and experience would provide the required qualifications for the position.
Experience:
Required:
- 8+ years of experience in healthcare IT in a technical role -- preferably SQL DBA (8+ years exp)
- Experience with software in a SaaS / Cloud computing environment.
Knowledge, Skills, & Abilities:
- Ability to read and understand a technical specification from a vendor.
- Ability to analyze vendor feedback and determine root causes and next steps.
- Industry certification in networking, SQL, AWS/Azure, etc.
- Experience with software in a SaaS / Cloud computing environment.
- Customer relationship acumen.
- Ability to engage with multiple projects & customers at the same time and manage priorities.
- Excellent organization, communication, and collaboration skills.
- Ability to lead and facilitate customer workshops and sessions.
- Superior technology and troubleshooting skills.
- Ability and willingness to travel to customer sites as needed.
