Company Description:
Sutherland is seeking an attentive and goal-oriented person to join us as an Associate - Finance and Accounting. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Job Description:
Note - WFO - Chennai (Perungalathur)
Shift - Night shifts
Associate - Years of experience - 6 months to 2 years
Duties and Responsibilities:
Accounts Receivable - Process Responsibilities
· Apply Customer payments accurately to invoices in ERP system
· Monitor and reconcile customer accounts to ensure correctness
· Respond to customer queries regarding payments and account status
· Prepare and share AR aging with finance and management
· Support month-end closing with AR-related entries and reports
· Coordinate with sales and operation teams to resolve billing disputes
Billing - Process Responsibilities:
· Generate and send accurate customer invoices based on sales orders
· Maintain and update inventory records in ERP to reflect real-time stock levels
· Reconcile billing data with inventory movements to ensure accuracy
· Respond to customer queries related to invoices and product availability
· Prepare and share billing and inventory reports with management regularly
· Coordinate with warehouse and logistics teams for timely order fulfillment
· Support month-end closing with billing and inventory-related entries and reports
Credit - Process Responsibilities:
· Monitor AR aging reports and identify overdue accounts for follow-up
· Contact customers via email/phone to collect outstanding payments professionally
· Negotiate payment plans and escalate issues when necessary
· Update ERP system with collection notes and payment status
· Prepare regular collection performance reports for management
· Coordinate with AR team to resolve billing disputes and ensure timely cash application
· Support month-end closing by providing accurate collection data and status updates
Qualifications:
Our most successful candidates will have: - High school degree - Bachelor’s degree is a plus - Experience working in a customer-centric environment is a plus - Experience in order processing or Back office is a plus - Work pro-actively to ensure potential issues are escalated properly - Intermediate - Advanced English level with excellent comprehension skills - High typing skills - Ability to withstand repetitive work - Able to work positively in a fast-paced, changing environment - Ability to multitask and have excellent organizational skills - Sees through the eyes of the customer - Articulate, bright and curious - Passionate about service
Additional Information:
All your information will be kept confidential according to EEO guidelines.
