Company Description:
Sutherland is a global leader in driving business and digital transformation, delivering exceptional experiences as one of the largest process transformation companies in the world. Our approach is to offer an integrated portfolio across artificial intelligence, intelligent automation, advanced analytics, and digital services to create innovative solutions tailored to the industries we serve, turning legacy environments into state-of- the-art business enablers. Our global operations are present in countries including Bulgaria, Canada, China, Colombia, Dubai, Egypt, India, Jamaica, the Kingdom of Saudi Arabia, Kosovo, Malaysia, Mexico, the Philippines, South Africa, the United Kingdom, and the United States. Sutherland Global Services is headquartered in Rochester, NY, USA. More information about the company can be found at https://www.sutherlandglobal.com/
Job Description:
We are seeking an experienced bilingual Talent Management Specialist to join our HR Shared Services team in Colombia. This role provides operational support for Talent Management processes for Spanish-speaking employees in the US and LATAM, ensuring seamless execution of performance cycles, talent reviews, learning programs, and data accuracy in Workday.
As a linguistic and cultural bridge, the specialist enhances the employee experience by ensuring accurate Spanish-language communication and alignment with US and LATAM talent governance standards. This is a work-from-office role.
- Serve as the primary Talent Management contact for Spanish-speaking employees and managers, ensuring clear, timely, and culturally aligned communication.
- Administer performance management cycles, talent reviews, succession planning activities, and learning assignments in Workday, ensuring all instructions and updates are accurately conveyed in Spanish.
- Maintain and validate talent data—goals, ratings, development plans, succession plans, and learning completions—to ensure accuracy, consistency, and bilingual clarity.
- Translate and adapt talent communications, guides, templates, and training materials into Spanish to ensure comprehension and inclusivity.
- Support LATAM expansion efforts by conducting preliminary talent data analysis and providing regional insights.
- Collaborate closely with the US Talent & Culture COE to ensure consistent application of talent policies and operational alignment across Spanish-speaking employee populations.
- Prepare and update documents, trackers, and reports to support talent governance activities.
Qualifications:
- 3+ years of HR administration, Talent Management, Learning & Development, or related HR operations experience.
- Experience supporting international or Spanish-speaking employee groups preferred.
- Native or near-native Spanish fluency, with strong English verbal and written communication skills.
- Hands-on experience with Workday Talent, Performance, and Learning modules.
- Bachelor’s degree in HR, Organizational Development, Psychology, or related field; Master’s preferred.
Additional Information:
All your information will be kept confidential according to EEO guidelines.
