Company Description:
Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 37 years, we have been entrusted with caring for our clients’ customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive and frictionless. As an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. Our design capabilities marry human insight, design-thinking, and process engineering. To make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational AI techniques with a range of AI-ML enhanced products and cloud-based platforms.
We believe that the best relationships come from trust and value. We call it One Sutherland.
Job Description:
1) Immediate joiners required Should be available to join us in the month of July.
2) Excellent verbal communication skills
3) Minimum 6 months of experience in an international voice process (Tech knowledge required)
4) Ability to handle real-time voice calls.
Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts
Compensation: CTC: 3 to 3.5 LPA (varies based on candidate experience)
Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the shift timings.
Work Location: Sutherland, A1 Block, Ground floor, Gateway Office Parks, Perungalathur, Chennai Landmark: Opposite Perungalathur Railway Station
Selection Process:
1) HR Interview (Walk In)
2) SD Panel Interview
3) Voice Assessment
Qualifications:
- High School Graduate/ Diploma, one-year-plus of customer experience, or one-year-plus working directly with customers, or enrolled in college/university
Additional Information:
- Working Location: Chennai
- Timings: 8 Hours plus 1 Hour break, 5 or 6 days per week.
