Company Description:
Sutherland is a global leader in driving business and digital transformation, and exceptional experiences along the entire journey of our client’s engagement with their customers. With over 35 years of experience, we combine deep domain expertise and extensive knowledge in proven optimization with both proprietary and partnered tools and platforms to drive growth, efficiency, and productivity across organizations.
Sutherland brings together our people, processes, products and platforms across cognitive artificial intelligence (AI), intelligent automation, advance analytics and digital services to create unique solutions for the industries that we service. The core values of remaining agile, outside-the-box thinking, uncompromising integrity and flawless execution are key pillars of the company.
We serve marque brands across Healthcare, Insurance, Banking and Financial Services, Communications, Media and Entertainment, Technology, Travel and Logistics and Retail. Sutherland has 212 unique and independent inventions associated with several patent grants in critical technologies in the US and UK. Leveraging this IP and combining it with our platforms, domain expertise, engineering and digital expertise and collaborative partnerships, we are a team of 40,000 delivering tailored services and solutions driving tangible results at scale for our clients.
Job Description:
Job Description: SAP WorkZone, SAP Qualtrics Functional Consultant/ SME
It’s an exciting time to be part of Sutherland winning team, we are looking for SAP WorkZone and SAP Qualtrics Functional Consultant/SME to become part of our team. The primary focus of this position is to support the “maintenance & enhancements” of the human resource management system (SAP WorkZone) in addition to other systems supported by the internal IT team.
Experience: 7 + years of IT SAP WorkZone & SAP Qualtrics exp
Technical Skills Required:
- 7+ Years of extensive work exp in SAP WorkZone, SAP Qualtrics, SAP IAS and Integration with WorkZone.
- Very good hands on experience in SAP WorkZone configuration and SAP Qualtrics configuration
- Good to have skill - SAP SuccessFactors Employee Central and Security.
- Designing, implementing and supporting complex business processes in an SAP WorkZone, SAP Qualtrics
- The candidate preferred to have SAP WorkZone & SuccessFactors certification.
- Candidates should have knowledge in H2R Business processes and associated system configuration
- 2/3 projects Implementation/support/enhancement knowledge in SAP WorkZone and SAP Qualtrics.
- Hands-on experience in Solution Design and Configuration.
- Workbook Business process, Preparation Execution of Test Cases, Test Plans, Test scripts.
- Participate in requirement gathering, understand the design and take ownership of data conversion and system testing as part of the systems enhancement or implementation projects
- Perform analysis and translate business needs and create solution requirements documentation.
- Develop and/or update product solution overviews, FAQs and user documentation to support project implementation/Support/Enhancement activities.
- SAP Enterprise Portal: Knowledge in using BTP preferred.
Behavioral / Team skills:
- Positive work ethic to deliver results within tight deadlines and in demanding situations
- Flexibility to adapt to a variety of engagement types, working hours and work environments and locations
- Excellent written and verbal communication skills
- Proactive, self-directed, resourceful, and highly organized
- Team player: Team management skills, self-driven and ability to work independently
- Ability to explain SAP concept to business in non-technical terms
Qualifications:
Qualification: Any Bachelor's Degree
